Cover of Founding Sales by Peter R Kazanjy - Business and Economics Book

From "Founding Sales"

Author: Peter R Kazanjy
Publisher: Unknown Publisher
Year: 2020
Category: Business & Economics

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Chapter 4: Early Prospecting: Finding Your First Customers
Key Insight 3 from this chapter

Effective Prospect Data Management and Targeting Strategies

Key Insight

For managing the initial 50-100 prospects, a simple Google Sheet is recommended over a full CRM. This spreadsheet should be structured with distinct columns for various metadata points, enabling efficient querying and personalized mail merge campaigns. For example, capturing a prospect's Glassdoor star rating and a link to a specific negative review can allow for highly customized outreach emails. This granular metadata allows for subject lines like 'Hi {First_Name}! We can help {Company_Name} with that {Star_Average} Glassdoor average!' and body content that directly addresses specific pain points with relevant links.

Such detailed, custom prospect lists are vastly superior to purchased marketing lists, which are often outdated and lack the rich metadata needed for effective personalization. Diligently capturing these data points ensures targeting of truly relevant accounts and contacts, while also setting the stage for leveraging automation in outreach processes. When considering the magnitude of business pain and an organization’s ability to adopt new solutions, prospects can be categorized like 'rabbits,' 'deer,' or 'elephants.' While 'elephants' (large organizations) promise big deals, they are often slow, have entrenched legacy systems, and risk making your company beholden to their demands. 'Rabbits' (small organizations) offer quick buy-in but may have small deal sizes and a higher churn risk due to less established processes.

The 'deer' (medium-sized organizations) typically represent the ideal initial target. These companies possess sufficient business pain to be open to new solutions, have established processes to integrate new technologies, and can make purchasing decisions relatively quickly without requiring substantial change management. It is best to target 'bigger deer' within this category—those with a greater magnitude of pain or potential usage, such as a 100-person organization with 3 recruiters and 20 open engineering requisitions, or a 50-person company with 10 field sales reps selling software at an average contract value of $50000. To start, focusing on accounts within your own geographical area is most effective, providing benefits like shared time zones and the option for on-site visits, unless your solution is highly specialized or the local market is too limited. The choice between a 'contact-first' or 'company-first' sourcing approach depends on which qualifying characteristics are easiest to identify from available data, allowing for an efficient pivot to gather complementary information.

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