Cover of What the Dog Saw and Other Adventures by Malcolm Gladwell - Business and Economics Book

From "What the Dog Saw and Other Adventures"

Author: Malcolm Gladwell
Publisher: Unknown Publisher
Year: 2009
Category: American prose literature

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Chapter 15: Most Likely to Succeed
Key Insight 3 from this chapter

A Performance-Based Apprenticeship Model for Talent Selection

Key Insight

The financial advice profession offers a practical model for addressing the 'quarterback problem' in hiring for roles where success is unpredictable. Firms in this field, like North Star Resource Group, understand that traditional qualifications beyond a college degree do not correlate with high performance. Therefore, they adopt an open-door approach, casting a wide net by interviewing approximately 1000 people to identify about 49 potential candidates, recognizing that what makes an adviser successful is not known upfront and cannot be assessed through conventional academic or cognitive metrics.

This initial screening leads to a rigorous, four-month 'training camp' acting as an apprenticeship. During this period, candidates must achieve tangible performance milestones, such as obtaining a minimum of 10 official clients and maintaining at least 10 meetings per week, demonstrating their foundational 'speed to play this game' by generating over 100 introductions. This practical, on-the-job assessment winnows the candidates, with only 23 of the initial 49 making the cut as apprentice advisers. The real sorting process, where top performers are identified, extends over three to four years, with an expectation to retain 30% to 40% of the hired apprentices.

Applying this performance-based apprenticeship model to teaching implies lowering entry standards to those with a 'pulse and a college degree,' and then rigorously evaluating teachers after they start their jobs, rather than before. This would necessitate significant changes, including an apprenticeship system with apprentice wages, performance-based compensation for highly effective teachers (e.g., 85th percentile teachers earning higher pay), and tenure not being routinely awarded. Despite potential political resistance and taxpayer concerns about the cost of trying out four candidates to find one good teacher, the financial industry's willingness to invest $100000 to $250000 per person in the first three to four years, even with high failure rates, demonstrates the investment required to build a high-performing professional cohort, raising questions about society's priorities in selecting those who handle money versus those who handle children.

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