Cover of Good to Great: Why Some Companies Make the Leap... and Others Don't by Jim Collins - Business and Economics Book

From "Good to Great: Why Some Companies Make the Leap... and Others Don't"

Author: Jim Collins
Publisher: HarperBusiness
Year: 2001
Category: Business\\Management

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Chapter 7: Technology Accelerators
Key Insight 1 from this chapter

The Dot-Com Bubble and Speculative Valuation

Key Insight

In 1999, the Internet pharmacy drugstore.com launched its public stock offering, with shares nearly tripling to $65 within seconds and reaching $69 four weeks later, achieving a market valuation over $3.5 billion. This occurred despite the company having sold products for less than nine months, employing fewer than 500 people, offering no immediate prospect of investor dividends, and deliberately planning for hundreds of millions in losses before achieving profit. The rationale for these extraordinary valuations centered on the belief that 'new technology will change everything' and that the Internet would 'revolutionize all businesses,' promoting an 'Internet landgrab' where being first and fast, irrespective of cost, guaranteed success.

This period fostered a 'Built to Flip' mentality, where merely claiming an Internet connection could lead to wealth through public share offerings, even for companies lacking profits or a tangible business. Some entrepreneurs even attempted to go public without an operational company; one filed in March 2000 with just an informational website and a business plan, seeking to sell 1.1 million shares at $7 to $9 each, despite having no revenues, employees, or customers. This era saw companies like drugstore.com issue challenges to established entities like Walgreens, whose stock suffered a 40 percent decline prior to drugstore.com's IPO.

Financial analysts reflected this shift, with Forbes in October 1999 noting drugstore.com trading at 398 times revenue compared to Walgreens' 1.4 times, contributing to nearly $15 billion in market value evaporation for Walgreens. However, drugstore.com eventually faced massive losses, initiated layoffs to conserve cash, and saw its stock price plummet to twenty-six times lower than its peak. This demonstrated that rapid growth and hype driven by 'snazzy technology' or an 'irrational stock market' do not create sustainable greatness; rather, it requires applying technology to a coherent business concept.

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