Cover of 7 Rules of Power by Jeffrey Pfeffer - Business and Economics Book

From "7 Rules of Power"

Author: Jeffrey Pfeffer
Publisher: BenBella Books
Year: 2022
Category: Business & Economics

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Chapter 3: Rule 3 | Appear Powerful
Key Insight 2 from this chapter

Strategic Communication and Demeanor for Projecting Power

Key Insight

Projecting a powerful image involves strategic choices in both nonverbal and verbal communication. Appearing without notes, like Jack Valenti of the Motion Picture Association of America for 38 years on Capitol Hill, conveys command of the subject matter and situation, enabling direct engagement and continuous eye contact. Decades of research show eye contact increases speaker credibility, perceived honesty, and potency, influencing judgments of leadership and self-esteem. Conversely, reading a prepared statement, as Tony Hayward did for his six-minute opening statement (approximately 900 words), makes a speaker seem scripted, insincere, and potentially less authentic.

Body language significantly signals power, status, and dominance, with evidence suggesting these expressions are universal across genders and cultures. Key nonverbal cues include more gestures, open body posture, less interpersonal distance, placing oneself closer to others, controlled arm and hand movements, a louder voice, and more successful interruptions. Other indicators are increased speaking time, longer gazing time, and a higher visual dominance ratio. People can learn and practice these behaviors to enhance their nonverbal expressions of power, which have tangible consequences in organizational and career settings.

Powerful speech is simple, primarily using one-syllable words and avoiding complex sentences to reduce cognitive burden on listeners. It avoids hedging words like 'sort of' or 'kind of,' hesitations such as 'um' or 'er,' and overly polite forms. Instead, it employs powerful words that evoke vivid images and emotions (e.g., 'injured,' 'death,' 'problem'), makes declarations instead of asking questions, and ensures sentences end strongly. Effective speakers use pauses and pacing variations for emphasis and repeat ideas and themes frequently, leveraging the 'illusory truth effect' where repeated statements are more readily judged as true. For example, Donald Trump's one-minute answer on Jimmy Kimmel's show featured 78 percent one-syllable words and frequent repetition, pitched at a fourth-grade reading level.

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