Cover of Beyond Entrepreneurship by James Charles Collins, William C. Lazier - Business and Economics Book

From "Beyond Entrepreneurship"

Author: James Charles Collins, William C. Lazier
Publisher: Business & Professional Division
Year: 1992
Category: Business & Economics

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Chapter 9: Tactical Excellence
Key Insight 3 from this chapter

The SMaC (Specific, Methodical, Consistent) Mindset

Key Insight

The SMaC mindset, an acronym for 'Specific, Methodical, and Consistent,' embodies a disciplined approach to tactical excellence, guiding how one thinks, acts, and executes effectively even amidst chaos. It emphasizes focusing on and getting the right details correct. This is vividly illustrated by a Marine Corps helicopter mechanic in a war zone who, despite mortars and gunfire, meticulously lays out and counts every single tool after an engine repair, ensuring no tool is inadvertently left inside to cause a crash.

Further examples highlight SMaC's life-saving importance. Observing open-heart surgery at the Cleveland Clinic revealed an operation exuding SMaC, with backup systems, checklists, communication protocols, and surgical assistants counting every device, mirroring the helicopter mechanic's vigilance. Conversely, a personal near-fatal rock climbing accident at age nineteen stemmed from a lack of SMaC, including neglecting to research the rappel location, descending in the dark without headlamps, failing to tie a fail-safe knot at the rope's end, and lacking a mechanical ascender.

True SMaC consists of four elements: specific, replicable processes for consistency; checking and cross-checking systems for error prevention; rigorous thinking for contingencies and backups; and continuous evolution based on understanding 'the why' behind processes. This understanding of 'why' is crucial, distinguishing advanced SMaC from mere bureaucratic adherence. After-Action Reviews (AARs) provide a systematic loop for learning from successes and failures, integrating adjustments into SMaC recipes, and continuously improving consistent tactical excellence.

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