Cover of Being Mortal by Atul Gawande - Business and Economics Book

From "Being Mortal"

Author: Atul Gawande
Publisher: Profile Books
Year: 2014
Category: Science

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Chapter 7: Hard Conversations
Key Insight 2 from this chapter

Evolution of Doctor-Patient Relationships and Shared Decision-Making

Key Insight

Medical ethicists Ezekiel and Linda Emanuel identified three models for doctor-patient relationships. The traditional Paternalistic model positions doctors as authorities who decide and implement what they believe is best for the patient, often selectively sharing information. This 'doctor-knows-best' approach remains common, especially with vulnerable patients, where the clinician makes critical choices based on their knowledge and experience, rather than fully empowering the patient.

The Informative model, the opposite of paternalism, treats doctors as technical experts who provide facts, figures, and options, leaving all decisions to the patient, functioning as a consumer. This increasingly common approach, while promoting patient autonomy, can lead to doctors becoming highly specialized with less holistic patient knowledge, and can overwhelm patients with raw data, as demonstrated when extensive factual descriptions from a neurosurgeon only amplified the father's fears and uncertainty, rather than guiding him.

The Interpretive model, or 'shared decision-making,' is presented as a more desirable approach. Here, the doctor's role is to help patients articulate their priorities, worries, and 'second-order desires' (desires about desires), then guide them towards treatment options that align with these values. Dr. Benzel exemplified this by addressing the father's fears, patiently answering technical questions, and understanding that the father was more concerned about the operation's impact on his ability to practice surgery than the tumor itself. This approach acknowledges that a doctor may need to challenge shortsighted choices or help patients deliberate on larger goals beyond immediate wants, ensuring care truly serves their 'real wishes'.

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